BugHerd vs Marker.io: which one fits your team
BugHerd and Marker.io both collect website feedback through a widget or browser extension, and both let clients report without an account. They are built around different jobs. BugHerd runs your feedback on its own task board. Marker.io sends detailed bug reports into the tools your developers already use. Every fact below is from each tool's own site and help docs, checked on 14 November 2026.
At a glance
| BugHerd | Marker.io | |
|---|---|---|
| Starts at | $50 a month ($42 yearly), 5 members | $59 a month ($39 yearly), 3 members |
| Free plan | No; 7-day trial | No; 15-day trial |
| How feedback arrives | Script on the site, or a browser extension | Widget script, WordPress plugin, or a browser extension |
| Clients need an account | No | No |
| Task board | Built-in kanban board | Issue list; work happens in your issue tracker |
| Console and network logs | Not built in | Team plan and up |
| Session replay | Through FullStory or LogRocket | Built in, Team plan and up |
| Video feedback | All plans | No built-in recording |
| Also reviews | PDFs, images, Figma designs | Websites |
| Jira | Premium plan and up, with two-way sync | Team plan and up |
| MCP server | Yes, in beta | Yes, 33 tools |
From bugherd.com and marker.io, their pricing pages and help docs, on 14 November 2026.
What each costs
| Team | BugHerd | Marker.io |
|---|---|---|
| Up to 3 people | $50 (Standard, 5 members) | $59 (Starter) |
| 5 people | $50 (Standard) | $59 plus 2 extra members, or $199 (Team) |
| 10 people | $80 (Studio) | $199 (Team, 15 members) |
| 15 people | $150 (Premium, 25 members) | $199 (Team) |
Monthly prices in US dollars. Billed yearly, BugHerd is $42, $67 and $125, and Marker.io is $39 for Starter and $149 for Team. Marker.io also has an Agency plan at $129 a month ($99 yearly) for 15 members and 50 client projects, available to eligible agencies on application. Guests and clients are free on both.
Extra members cost $8 a month on BugHerd. On Marker.io they are $6 a month on Starter and $9 on Team, or $4 and $6 billed yearly.
BugHerd: feedback on a board
BugHerd turns each piece of feedback into a card on a kanban board, with the screenshot, browser, operating system, screen size, page address and the element it was left on. Your team drags cards across columns as they work. The Premium plan adds a board clients can see, and settings that let guests see each other's feedback; on the other plans guests only see their own.
It also takes feedback on PDFs, images and Figma designs, and records video feedback on every plan. Jira, Linear, Asana, ClickUp and Monday.com integrations start on Premium; Trello, Slack, GitHub and Microsoft Teams are on every plan.
Marker.io: bug reports for developers
Marker.io is built for developers working through issues. From the Team plan up, each report carries console logs, network requests and a session replay of the three minutes before the report was sent. Reports go into Trello, Asana, ClickUp, GitHub, GitLab, Linear and Notion on every plan, and Jira from Team, and Marker.io keeps status in step between the two.
It doesn't record video, and there's no kanban board. Marker.io also offers scheduled website monitoring with accessibility scans.
The client's side
Clients report without an account in both. Once your widget or extension is set up, they click, mark up a screenshot and type. Marker.io shows guests a simplified view without replays or technical logs. The real work for you is the setup: the script has to go on each site, which is easy on your own staging site and harder on a client's live site built in a website builder.
MCP and AI
Both connect to AI tools. BugHerd's MCP server is in beta, free for all users, with 11 tools for reading, creating and updating tasks. Marker.io's has 33 tools and is included for all customers. For how that works with client feedback, see letting your AI tool fix client feedback with MCP.
Which should you pick?
- Pick BugHerd if your team wants feedback and task management in one place, records video feedback, or also reviews PDFs and designs.
- Pick Marker.io if developers live in Jira, Linear or GitHub and need console logs and session replay with each report.
- Consider a third option if most of your feedback is clients commenting on design and copy. HTMLAnnotate works from a shared link with nothing installed, and Team is $20 a month for up to 10 people. It doesn't capture console logs or run a kanban board. See HTMLAnnotate vs BugHerd and HTMLAnnotate vs Marker.io.
Questions
Is BugHerd or Marker.io cheaper?
It depends on billing and team size. Monthly, BugHerd Standard is $50 for 5 members and Marker.io Starter is $59 for 3. Billed yearly, Marker.io Starter drops to $39 a month and BugHerd Standard to $42. For 10 people, BugHerd Studio is $80 a month; Marker.io Team is $199 for 15. Checked on 14 November 2026.
Does BugHerd have session replay?
BugHerd doesn't have its own session replay. It links to sessions recorded in FullStory or LogRocket. Marker.io has built-in session replay on its Team, Agency and Business plans.
Does Marker.io have a task board?
Marker.io has an issue list with statuses, assignees and comments, and syncs issues to tools like Jira, Linear and GitHub. It doesn't have a kanban board like BugHerd's.
Do clients need an account for BugHerd or Marker.io?
No. Both let clients and guests leave feedback without an account, once the widget or extension is in place.
Do BugHerd and Marker.io have MCP servers?
Yes. BugHerd's is labelled beta and is free for all users. Marker.io's has 33 tools and is available to all customers at no extra cost.
Mostly need client comments on pages? HTMLAnnotate is $20 a month for up to 10 people, with nothing to install on the site.
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